PROOF POLICY FOR POSTCARDS AND ALL PRINTED PRODUCTS
After orders are placed a first draft proof of the design is normally sent the next business day. After customer review we will make whatever changes are needed. There is no charge for changes and changes are unlimited. A new proof will be sent after each change is made. Final payment is not due until the design is approved. Final payment indicates that the customer accepts responsibility for the accuracy of the content shown.
PRINTING PRODUCTION TIME
All postcards and printed products take 5-7 business days for production. Production is schedule after final payment has been made.
MAIL DELIVERY TIME
All postcards are mailed using the U.S. Postal Service. Standard mail delivery time is usually 10 to 15 days and First Class Mail is normally delivered in 3 to 5 days. Although we can estimate mail delivery time (based on over 30 years experience), the actual delivery of the mail is the responsibility of the U.S. Postal Service. DynamicDirect.com cannot be responsible for any delivery delays including those caused by weather or any other reason after the postcards have been mailed
DELIVERY TRACKING REPORT
We subscribe to a 3rd Party Vendor, Satori Software a subsidiary of Neopost* to retrieve and display delivery tracking information from the post office. After your postcards have been mailed, we will send you a tracking report to show you the dates your postcards were delivered.
* Neopost was founded in 1924 as a manufacturer of postage meters. Neopost has acquired several leading software development companies in the fields of customer communications management (CCM), address and data quality, and multi-carrier shipping solutions.
Printing products including EDDM are shipped via UPS from Hollywood, Florida. UPS shipments do not require a signature. If no one is available to receive the shipment the order will be left if the UPS driver determines there is a weather safe area. DynamicDirect.com cannot be responsible for any delivery delays including those caused by weather or any other reason after the order has been shipped.
EXPEDITED PRINTING & MAILING
If you have a time sensitive order, please bring it to our attention and we can provide you with pricing options for expedited production and/or shipping.