GENERAL INFORMATION
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DynamicDirect.com, Inc.
6004 Wiley Street – Hollywood, FL 33023
866-594-3069
Our Website: PrintLabelAndMail.com
PAYMENT
When you are ready to place your order, we take a $100 “Good Faith” Deposit (non-refundable). Once a deposit is received a draft proof will be sent (usually the next business day) along with preliminary list work. Our art department will make whatever changes are necessary (at no extra charge) until you are satisfied with the design. The remaining balance must be paid in full prior to printing and mailing. We accept all major credit cards or you may pay by personal or company check.
PAY AS YOU MAIL OPTIONS
Some programs are offered with payment terms. Terms will be discussed verbally and then confirmed by email.
POSTCARD PROOF PRIOR TO PRINTING
Prior to printing your postcards a final proof will be provided. Be sure to check phone number, address, special offers, etc. There is no charge for changes and a new proof will be sent after each change is made. When you are satisfied with the proof, final payment is due. By paying for the postcards you are authorizing the printing and accept responsibility for the accuracy of the copy shown on the final postcard proof. Mistakes or errors (including typos) cannot be corrected after the final payment is made.
MAIL DATE
After making your final payment a mail date will be assigned usually within 7 to 10 days..
MAIL DELIVERY TIME
All postcards are mailed using the U.S. Postal Service. Standard mail delivery time is usually 10 to 15 days and First Class Mail is normally delivered in 3 to 5 days. Although we can estimate mail delivery time (based on over 30 years experience), the actual delivery of the mail is the responsibility of the U.S. Postal Service. DynamicDirect.com cannot be responsible for any delivery delays including those caused by weather or any other reason after the postcards have been mailed.
DELIVERY TRACKING REPORT
We subscribe to a 3rd Party Vendor, Satori Software a subsidiary of Neopost* to retrieve and display delivery tracking information from the post office. After your postcards have been mailed, we will send you a tracking report to show you the dates your postcards were delivered.
* Neopost was founded in 1924 as a manufacturer of postage meters. Neopost has acquired several leading software development companies in the fields of customer communications management (CCM), address and data quality, and multi-carrier shipping solutions.
VERIFICATION OF MAILING AND SAMPLE POSTCARD
A receipt from the U.S. Postal Service will be provided as verification that the mailing was sent. Samples of the postcards that were mailed will also be provided.
QUOTATIONS
Prices are subject to change without notice. DynamicDirect.com, Inc. (PrintLabelAndMail.com) reserves the right to end any special offers, incentives, or pricing at any time. In the event a product or service is listed or quoted at an incorrect price for any reason – DynamicDirect.com, Inc. (PrintLabelAndMail.com) shall have the right to refuse or cancel the order.
NEIGHBORHOOD SATURATION MAILING LIST
Prices for Print, Label and Mail Services include one time usage of a neighborhood saturation mailing list.
AGE AND INCOME SELECTION
Age and income criteria for saturation list selection is based on an average for the neighborhood. In other words, if the majority of the households meet the age and/or income criteria you request, the entire neighborhood is included in the count.